Global Solutions Quality
Global Solutions takes great pride in developing a world-class quality management system rarely found at the independent distributor level. Quality is derived from the staff’s in-depth product and process knowledge, a passionate approach to customer satisfaction, the development of employees, and the company’s commitment to constant and never ending improvement in all aspects of it’s business.
Contents:
Quality Standards
Customer Satisfaction
Quality Management Systems
Testing Capabilities
Quality Standards
- Global Solutions is ISO 9001:2000 Compliant.
- Global Solutions is a milspec components supplier: cage code 1XUL2
- Global Solutions storage, inspection, and shipping departments are each ESD compliant to the Ansi/ESD 20.20 standard.
- Global Solutions parts inspection procedures are the most detailed in all of distribution.
Customer Satisfaction
Customer surveys “keep score” to help identify key areas vital to exceeding our customer’s needs and expectations. These key areas include product quality, on time delivery, value, ease of deal and communication.
Quality Management Systems
Global Solutions commitment to quality is derived from our two quality principals.
- Constant and Never-Ending Improvement – We continuously strive to improve quaility by using Statistical Process Control (SPC) to identify, measure, and correct weaknesses that affect quality.
- William Edwards Deming’s 14 points to quality frame our
organization's quality system. Through active training, the
empowerment of individuals, and the removal of barriers between
departments, our organization collectively raises the level of
quality. To learn more about Deming's ideals and his incredible
work on improving quality for organizations worldwide, click here:
www.deming.org
Testing Capabilities
Level 1 - Inspection (IO)
- Confirm quantity received.
- Inspect condition of packaging.
- Verify date code and lot code with OEM for validity.
- Physical inspection for visual, coplanarity, demension, and
lead integrity.
- Re-package.
- Level 1 provides no electrical testing.
Level 2 - Authenticity Inspection (AI)
- Level 1 plus continuity test.
- Continuity test passes current through all pins of the device to verify no circuits are broken.
- Sample Decapsulation and solderability inspection.
- Level 2 does no test specific parameters on the device.
Level 3 - DC Functional (DCFT)
- Level 1 plus DC functional test, sample Decapsulation, X-ray, and
solderability inspections.
- This is a test of the DC characteristics defined on the datasheet.
The specific voltage;in to certain pins results in specific voltage out of certain pins.
- Level 3 test direct current characteristics but not parametric
performance.
Level 4 - Functional Test (FT)
- Level 1 plus functional test
- Function testing is different for every device; it does not test the parameters of the device, it tests the operational performance and programming of the device.
Level 5 - Full Functional Test (FFT)
- Level 1 plus full functional test.
- Full functionality testing test all parameters on the device to 100% of the range defined on the device datasheet.
- Testing is performed at ambient temperature.
